Frequently Asked Questions

Whitby offers an inviting neighborhood community nestled amongst the gorgeous greenery of North Georgia with thoughtfully designed apartment homes and on-site amenities such as a game room, a community kitchen, coworking spaces, a pool, and a game lawn. Residents value the community’s proximity to to shopping, dining, and major roadways including the Shoppes at Webb Gin, Sugarloaf Parkway, and its professionally managed living experience.

The leasing office at Whitby is open from 9AM - 6PM on Monday - Friday, 10AM - 5PM on Saturday, and 1PM - 5PM on Sunday, allowing prospective residents to tour, ask questions, and complete leasing tasks during convenient times.

The leasing team at Whitby can be contacted by phone at 470-517-7500, by email at [email protected], or through the contact form on the Contact Us page.

Renters insurance is required at Whitby, and residents may choose their own provider.

Whitby does offer a resident referral program that rewards current residents for referring new residents, subject to terms and availability.

If apartments are fully leased, Whitby offers a waitlist, which interested renters can join by contacting the leasing office or submitting an inquiry on the Schedule a Tour page.

Whitby is a smoke-free community.

Yes, prospective residents can schedule an in-person tour of Whitby by contacting the leasing office or booking directly through the Schedule a Tour page.

Whitby offers in-person tours and live virtual tours, allowing prospective residents to explore apartments and amenities in person or virtually.

Current apartment availability at Whitby can be viewed on the Floor Plans page or by speaking directly with the leasing office at 470-517-7500.

Rent specials and move-in promotions at Whitby vary by season and availability and are best confirmed directly with the leasing office.

A valid photo ID is required for tours at Whitby, and additional documentation may be requested if applying during the visit.

Whitby offers a variety of floor plans, including one-bedroom, two-bedroom, and three-bedroom apartment homes designed for different lifestyles. Whitby also offers two-bedroom, two-and-a-half-bath townhomes.

Apartments at Whitby include in-unit washers and dryers.

Apartments at Whitby are equipped with central air conditioning and heating systems to provide year-round comfort.

Apartments at Whitby feature balconies or patios, depending on the floor plan floor level.

Apartment homes at Whitby include finishes such as quartz countertops, wood-style flooring, flat-panel cabinetry, and stainless steel appliances.

Additional on-site storage is available at Whitby for an additional fee, subject to availability.

Apartments at Whitby are serviced by AT&T and Xfinity, offering residents multiple connectivity options.

Whitby offers ADA-accessible apartment features and step-free routes in select areas to support accessibility needs.

Square footage at Whitby varies by floor plan, with apartments ranging from approximately 759 - 1,452 sq ft.

Whitby offers furnished apartments through partner third-party furniture rental providers for added convenience.

Whitby is located at 550 Webb Gin House Rd in the Webb Gin Township of Lawrenceville, offering convenient access to nearby attractions and services.

Whitby is located within the Gwinnett County Public Schools, Grayson district.

Nearby parks include Alexander Park, Grayson Park and Stone Mountain Park, providing outdoor recreation options close to Whitby.

Grocery stores near Whitby include Publix, Walmart, Kroger and Sams, offering convenient shopping options.

The commute from Whitby to Gwinnet Technical College typically takes approximately 19 minutes and the commute from Whitby to Georgia Gwinnet College typically takes approximately 17 minutes, depending on traffic and transportation method.

Popular nearby options within 10 minutes of Whitby include Club Pilates and Orange Theory, Starbucks and Scooters, and Publix.

Rent at Whitby in Lawrenceville depends on the floor plan, layout, view, and current availability. Please contact the leasing office for details.

Whitby offers lease terms such as 6 to14 months, with options that may vary based on availability, seasonality, and pricing.

The security deposit at Whitby varies based on screening results and lease terms.

When signing a lease at Whitby, residents may be charged fees such as parcel acceptance, building access, security deposit, pet fees, garage fee, and other one-time charges required at move-in.

Monthly rent at Whitby typically includes parking, while recurring costs may include utilities, trash, pest control, and other services depending on the lease and unit.

Utilities at Whitby are not included in rent, and residents are typically responsible for water, sewer, trash, electricity, and common area utilities as outlined in the lease. Please refer to the cost estimator for a full breakdown.

To apply for an apartment at Whitby, complete the rental application online or through the leasing office, then submit required documentation such as proof of income and photo ID.

Residents at Whitby can pay rent through the online resident portal with options such as ACH, debit, and credit card.

Whitby offers flexible payment options through Flex, subject to eligibility and enrollment terms.

Uncovered parking is available at Whitby. Garages are also available for a fee, depending on the parking type and availability.

Whitby offers EV charging stations with charger locations found in parking area around the community.

Whitby is located near I-85, GA-316, Sugarloaf Parkway, making commuting to downtown and surrounding employers more convenient for residents in Lawrenceville.

Onsite amenities at Whitby include a clubhouse with lounges, game room, kitchen, sunroom, conference room, and 24-hr fitness center, along with a pool, BBQ patio, and game lawn, offering residents convenient lifestyle features.

Whitby has a year-round swimming pool, and pool hours are subject to seasonal operations and posted rules.

Whitby offers a 24-hr fitness center with equipment such as a StairMaster and Rower, supporting resident wellness close to home.

Whitby offers a conference room with features like Wi-Fi, seating, coffee bar and printing.

Whitby provides a 24/7 package room to help residents receive deliveries more securely and conveniently.

Whitby hosts two monthly community events or resident activities, which can vary throughout the year.

Security features at Whitby includes controlled access, lighting, and courtesy patrol.

Whitby's pet policy covers monthly pet rent and applicable fees, along with breed and weight guidelines as outlined in the community policy.

Residents at Whitby can submit maintenance requests through the resident portal, via email, or by calling the leasing office.

Emergency maintenance at Whitby can be reached by calling 404-446-0415 and following the after-hours instructions provided.

Whitby does accept corporate leases and may offer furnished housing options, depending on availability and terms.

Whitby accepts short-term leases based on availability, with pricing and minimum lease lengths subject to current leasing conditions.

Whitby offers furniture rental partnerships allowing residents to furnish an apartment without purchasing furniture outright.